Legal
Acceptable Use Policy
ViralCore works only if the accounts connected to it stay in good standing. This policy sets the rules for content, automation and platform use. It forms part of our Terms of Service.
1. Principles
- Organic only. No bought followers, engagement pods, click farms, fake accounts or incentivised interactions.
- Human approval by default. Publishing stays behind the Approval Gate unless you deliberately enable autopilot within the limits you set.
- Your voice, your rights. Use material you own or are licensed to use, including music, footage, fonts and likenesses.
- Platform rules come first. Where a platform’s terms, community guidelines or automation rules are stricter than this policy, they win.
2. Prohibited content
Do not create, upload, generate or publish content that:
- is unlawful, defamatory, fraudulent or deceptive, including fake reviews, fake endorsements or false product claims;
- promotes hate, violence, terrorism, self-harm, or the exploitation or abuse of anyone, especially minors;
- is sexually explicit, or sexualises minors in any way;
- harasses, threatens, doxxes or targets a person or group;
- impersonates a real person or brand, or uses another person’s likeness, voice or name without consent;
- infringes copyright, trademark, database or other rights, or bypasses paywalls or access controls;
- promotes illegal goods or services, regulated products without required disclaimers, gambling, weapons, or financial advice presented as guaranteed returns;
- contains malware, phishing, or links to deceptive destinations.
3. Prohibited behaviour
- Spamming comments, direct messages or mentions, or messaging people who have not opted in.
- Mass-following, mass-unfollowing, or automated engagement designed to game ranking.
- Scraping private data, bypassing platform rate limits or access controls, or using unofficial APIs to evade restrictions.
- Creating multiple accounts or workspaces to exceed plan limits, evade suspension or multiply allowances.
- Sharing access, reselling seats, or using the Service to operate an agency for a third party without their authority.
- Probing, scanning or testing our systems for vulnerabilities without written permission, or interfering with other tenants.
4. Platform compliance
You are responsible for the accounts you connect and for the rules of each platform, including disclosure requirements for paid partnerships and AI-generated media, limits on automated messaging, and restrictions on regulated categories. If a platform restricts or bans a connected account, our access may fail; repeated platform enforcement action against your accounts may lead us to suspend the workspace.
5. AI transparency
Where law or platform rules require you to disclose that content is AI-generated, synthetic or altered, you must do so. Do not present generated imagery of real people, events or products as authentic. You remain responsible for factual accuracy, including claims about prices, health, finance and safety.
6. Automation limits
Engagement replies and outreach are capped by plan (for example 100 comments on Growth and 300 on Scale) and by platform limits. Comment ordering, randomised timing and human review exist to keep behaviour human-like and compliant. Do not attempt to defeat those limits.
7. Account security
Keep credentials private, use a unique password or Google/Facebook sign-in, and remove members who should no longer have access. Tell us immediately at support@viralcore.app if you suspect unauthorised access.
8. Reporting abuse
Report content or behaviour that breaks this policy to legal@viralcore.app with links and a short description. We review reports and may remove content, throttle automation or suspend accounts while we investigate.
9. Enforcement
We may warn, throttle, remove content, suspend or terminate access for breaches of this policy. Where practical we explain the reason and give you a chance to fix it; serious breaches, illegality or risk to other users or platforms can lead to immediate suspension. You can appeal by replying to the enforcement email.
10. Contact
Questions about this policy: legal@viralcore.app. Postal: DotShop LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.